To view details of a specific subscriber email within a contact list:
- Click on the "Manage Contacts" tab near the top of the EasyContact application screen, or from the EasyContact Main Menu screen, select the "Add & Manage" link under the "Contacts" heading in the grey box to the right. Then choose Find/Edit Contacts from the list on the left.
- In the "Find Contacts" box, locate contacts using the following fields and drop-down boxes:
- Search by Name, Email, Company, Address, Phone, City/Town, State/Province or Country.
- With Status All (default), Active (contacts who receive your emails), Blocked (contacts who have opted not to receive your emails) or Pending (contacts to whom you sent an opt-in email who haven’t yet opted in).
- That Contains (default) or Exact (this means an exact character-for-character match).
- In the blank box, type what you want to search (i.e, an email address such as robert@gmail.com if you chose Email in the first Search By box).
- In All lists (default searches all your lists) or you can select a specific list from the drop-down box.
- The results of your search will be displayed in "Search Results" box that appears below the "Find Contacts" box after you click Search.
- Select the contact you wish to view the history for. On the Contact Information page, select the "History" tab to the right of the "Membership" tab.
- The history tab shows a log of activity including emails that were opened, as well as any action that the email triggered, listed in reverse chronological order. Data will include items such as:
- Subscriber signup date
- Signup method such as manual import, signup form or Facebook app
- Emails that spurred last activity (opened or clicked on link)
- Last activity date